About Us - Our Expertise
"Traditionally a lot of usability work was very academic, and very good at pointing out problems without offering solutions. Our unique mix of design expertise and usability experience means that we don't just find the problems - we know how to fix them too."Paul Chandler, Director of Enterprise Applications
We know that the value we bring to a project depends on a unique mix of three elements:
- The experience and skill of our consultants
- Our experience on your interface platform
- Our experience in your industry
The experience and skill of our consultants
We understand that identifying the problem is only step 1 - the hardest part can be in finding a solution that works well from a usability perspective, and still delivers the required functionality and business objectives.
Our consultants have years of experience in ergonomics and usability practise, but also come from backgrounds in various design fields. This bank of knowledge in solving interface issues provides them with the ability to not only identify the issues facing your product, but to carry them through to workable and elegant solutions. Click here to learn more about our consultants.
Our experience on your interface platform
We have worked on almost all interface platforms, including:
- Business-to-business (B2B)
- Business-to-consumer (B2C)
- Business-to-employee (B2E)
- Client/server and desktop software
- E-commerce
- E-banking
- E-Government
- Embedded devices
- Extranets
- Interactive TV (iTV)
- Internet
- Intranets
- Kiosks
- Mac platforms
- Mobile devices
- Mobile phones & technologies
- Self-service interfaces
- Windows/PC software
We are also working closely with new technology as it arrives, to ensure we understand the unique issues to be addressed.
Our experience in your industry
We have experience in many industries, including:
- Airline industry
- Archival/storage
- Banking
- Call centres
- Charities
- Community care industry
- Consulting (IT)
- Electronics
- Engineering & manufacturing
- Estate agency
- Financial advice/services
- Heating & energy solutions
- Human resources
- IT supply
- Local Government
- Manufacturing supply
- Marriage services
- Mobile phone retail
- Office supply
- On-demand TV/video
- Parent & child
- Pharmaceutical
- Public sector organisations
- Publishing
- Radar equipment
- Real Estate
- Restaurant industry
- Retail clothes & gifts
- Retail general
- Retail grocery
- Scientific publishing
- Software development
- Standards/Quality Assurance
- Telecommunications
- Travel industry
- Web and graphic design
Want to know more about us? Click here to contact us.