Services - Usability Services - Business Analysis / Requirements
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Business analysis
We understand that the requirements for usability effort aren't always clear at the start of a project, and we are often asked by our customers to provide input into analyzing current business performance.
Our consultants have experience in analyzing processes, procedures and business statistics to identify where design and improvement needs to take place and what return on investment is likely to be seen.
Gather requirements / set usability objectives
Before any design project begins it is imperative that the requirements for the project are clearly laid out and defined.
Often, we find that the requirements are business and functionality driven, but fail to take into consideration usability, accessibility and 'experience' factors. Our consultants can help to define project requirements that ensure a usable and effective interface is delivered at the end.
Usability objectives are designed to be measurable and so will be based on real-world improvements to the interface - for example delivering an increased conversion ratio through a checkout process. We will ensure that the best possible usability objectives are set for your project.
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