Services - Usability services - Training - Applying usability to e-commerce, practical workshop (Two days)
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This workshop will provide you with the practical knowledge and tools required to begin applying usability techniques and a user-centred design process to your own e-commerce sites. This is an in-depth two-day workshop to provide a high level of understanding for this topic. As with all of our courses, this course can be tailoured to your own company's requirements and content if required.
What you will learn
During the two days you will learn:
- Introduction to usability.
- Common problems & how to correct them.
- Prototyping & how to use it.
- What are Usability evaluations?
- How to evaluate your own site.
- Practical: Evaluations.
- What is usability testing?
- How to usability test your own site.
- Practical: Usability tests.
- What are web metrics?
- How to collect metrics/examples.
- Selling usability to your organization.
- The usability life cycle.
Who it is for
This is practical workshop will be of most benefit to:
- Product and marketing managers looking to understand how usability can improve the effectiveness of their web products and how they should integrate it into their own organization.
- Project managers and business analysts looking to manage the usability process and to prove it's cost effectiveness through metrics and return on investment calculation.
- Interface designers and web designers looking to improve their understanding of usability and to learn practical usability techniques.
- Developers looking to extend their skill sets in building interfaces that are user friendly and to further their understanding of the user-centred design process.
What people say
- "I found the practical focus on testing and evaluation particularly useful."
- "The exercises were fun, and it's really taught me a lot about what usability really is."
- "The evaluation of confused.com was good, useful to see how you can pick a site apart."
- "Excellent Course, informative and enjoyable."
- "Card Sorting – very useful exercise."
- "I'm sending my whole team on the next course - excellent!"
- "Very useful workshop, now I've just got to go and do this myself..!"
When and where
Our next public course is to be run on the 9th and 10th of September in London. If you are interested in attending in other locations throughout the UK then please let us know as we are currently organizing a regional training program. Click here to contact us to book this course.
Booking this course
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